VESID Logo - Our mission is educational equity and excellence for students with disabilities; assure appropriate continuity between the child and adult services systems; and provide the highest quality vocational rehabilitation and independent living services to enable them to work and live independent, self-directed lives.

New York State Education Department
Vocational and Educational Services for Individuals with Disabilities

 

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Goal #6: All services for which VESID has responsibility will meet high standards and continuously improve

A key performance indicator established for this goal follows:

Increase customer satisfaction with VESID services and products.

Objective: Customer satisfaction will continuously improve.

Note:  Statewide customer satisfaction survey for vocational rehabilitation services was not conducted in 1999-2000, since VESID cooperated with the State Rehabilitation Council to conduct forums to identify unserved and underserved populations of individuals with disabilities in New York State.

Previous: Goal #6: All services for which VESID has responsibility will meet high standards and continuously improve.
Next: Goal #6 Chart Index
Pocketbook Index

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